What owners need to know before handing over a property.

What kind of property does Sokoun manage?

Sokoun reviews each property before accepting it. We look at the location, condition, furnishing, setup needs, availability, and fit for short-term stays.

What does Sokoun manage?

Sokoun manages the agreed property setup, listings, pricing, guest communication, check-ins, check-outs, cleaning, quality checks, maintenance coordination, utility administration, and owner reporting.

Can I still use my property?

Yes. You can request available dates for your own use, subject to existing bookings and the management agreement.

Does short-term rental always earn more than long-term rental?

No. Results depend on the property, location, demand, season, pricing, availability, and operating costs. Sokoun does not guarantee income or occupancy.

Do I need to furnish the property first?

Not necessarily. Sokoun can review what is already in place and explain what the property needs before it is ready for short-term guests.

Who handles maintenance and repairs?

Sokoun documents maintenance issues, arranges the appropriate supplier, and coordinates the work. Property repairs remain an owner expense unless the management agreement states otherwise.

The agreement explains which costs require your approval and what happens when urgent work is needed.

Who handles utility bills?

Sokoun tracks the agreed utility bills and arranges payment on the owner’s behalf. Utility charges remain property expenses and are recorded with the property’s other costs.

How much does Sokoun charge?

The fee depends on the property and the agreed management scope. Before signing, you receive a proposal showing the management fee, expected setup costs, and any additional service charges.

How and when do owners receive payment?

The management agreement explains the payout schedule, payment method, currency, and deductions. Each payout should be supported by the agreed owner statement.

How does Sokoun reduce risk?

Sokoun follows the agreed booking, guest-information, check-in, house-rule, cleaning, property-check, and issue-escalation processes.

These steps help reduce avoidable problems. They cannot guarantee that damage or incidents will never happen.

What happens if a guest causes damage?

Sokoun documents the reported damage and coordinates the next step under the applicable booking-platform, protection, and management terms.

Coverage and recovery depend on the booking and protection terms. Sokoun does not promise that every cost will be recovered.

Does Sokoun handle licenses and taxes?

The management agreement explains which operational requirements Sokoun handles and which remain the owner’s responsibility.

Owners should obtain professional legal and tax advice for obligations that are not expressly included in the service.

Can I end the management agreement?

The proposal and management agreement explain the contract term, notice period, existing-booking obligations, final payout, and property handover process before you sign.

What information will I receive?

Sokoun provides reports on the agreed schedule. These reports cover the booking, income, expense, maintenance, and owner-use information included in your management agreement.